To Mr. Jon Farney President and Chief Executive Officer Sir, unfortunately when you check the reviews this morning at your Bloomington HQ you will find this. Troubling to say the least, but the consumers of the DC, MD, VA area are fed up! This sort of behavior cannot go unchecked as it seemingly has. It brings me no joy to do so, but my team and I will continue to post this and messages like it at every State Farm location AI can find to include corporate, private, BBB's, and review sites nationwide. One bad apple must not spoil the entire batch. We are just getting started but Sir, you can remedy this; I have complete confidence upon doing your due diligence that you will.Thank you. This is the individual you have representing your brand? Proudly smiling all over the I-net surrounded by State Farm logos? How is it possible that his behavior has been over-looked and gone unchecked for so long? Is he Donald Trump? An F rating? Failure to respond to 24 complaint(s) filed against busines? 617 complaint(s) filed against business that were not resolved? (See below or go to BBB Ellicot City, MD) Seriously? What professional is this unaccountable? Apparently State Farm ones. My team and I are preparing to post this information far and wide. Your lack of accountability to this matter will be received as complicitous. State Farm is a United States Institution, your better than this! How would Mr. George Jacob (G.J.) Mercherle feel? We intend to ask the good folks of Bloomington, Illinois just that. Stay tuned, we are coming soon to a station in nearby Peoria - WEEK - TV, WMBD - TV, as well as YouTube content providers across the state. In a nutshell, I have been given the high hat for going on 2 months regarding a dual policy refund amount owed. Due to a lack of follow-up, I contacted Eddie Bleiberg directly on 10/13/25. He proceeded to tell me that my funds had been applied to another policy and refused to disclose to me the amount. Both MD & VA law expressly state that illegality of this action. Moreover; this is Insurance 101. I want to know the exact amount I am owed so I can compare it to my notes; I want a reasonable expectation of when those funds will be received, and I want to know how State Farm intends to right the obvious many wrongs that Eddie Bleiberg and Associates have inflicted upon consumers in the DMV. We are not going away! An apology would be nice too! State Farm Eddie Bleiberg 6011 University Blvd. Ellicott city, MD 21043 View Headquarters BBB Accreditation & Rating State Farm Eddie Bleiberg is NOT a BBB Accredited Business. To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process. Why choose a BBB Accredited Business? BBB Rating F Reasons for rating Failure to respond to 24 complaint(s) filed against business 617 complaint(s) filed against business that were not resolvedC *Scott, forgive me, you are collateral damage. Obviously you are an individual with a moral compass. Unfortunately, we cannot say the same for everyone in the State Farm family. Please forward this to the Corporate office in Bloomington, help us hold Eddie & Cassidy Bleiberg accountable. Thank you!

Had a terrific meeting with Hans and accomplished all I had intended to. Met the whole crew, including Scott. Everyone was great. Thank you!

Kimberly was wonderful. She helped get me a homeowners policy and car insurance quickly and with minimal time on my end. She is great to work with!